# ChatGPT and Claude Connecting your coach to the assistant your reps already use, what it gives you, and where the platform is still the better place. Source: https://replicatelabs.ai/docs/integrations/chatgpt-and-claude Last updated: 2026-09-03 --- Most reps already have a general AI assistant open all day. They are drafting emails in it, prepping calls in it, and thinking through deals in it. The output is fluent, confident, and not your methodology. Where your account has it enabled, the coach can be connected into those assistants so that when a rep asks for help with a deal, the answer comes back from the coach that knows your business. ## What it gives you
No new habitThe rep works where they already work. The adoption problem for this route is close to zero, which is the whole argument for it.
Your standard, not a generic oneGrounded in your methodology and your account knowledge instead of general sales advice.
The same dealsThe opportunities discussed are the ones the coach already knows.
Three reasons to bother. The first is the one that decides whether reps use it.
## Setting it up Setup is per person and takes a few minutes, once. Your administrator or provider will give you the connection details for your account. If your organisation restricts which assistants can be connected to internal systems, check with IT before setting this up. It is a real integration, not a browser extension, and it should go through whatever review your organisation applies to those. ## Where the platform is still better This route is for the fast question in the flow of a rep's day. Three things do not come with it. - **The call.** Talking a deal through with the coach on camera is where the coaching actually happens. - **Roleplay and scoring.** Rehearsing against a persona and getting graded stays in the platform. - **Anything a manager sees.** Engagement and scores come from platform activity. Use the assistant connection for the quick question. Open a call for the deal that matters.