# Integrations

Connecting the tools your team already works in, what each one changes about the coaching, and how they are set up.

Source: https://replicatelabs.ai/docs/integrations/overview
Last updated: 2026-09-03

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The coach gets better the more of the real deal it can see. Connecting your existing tools means it works from the state of the opportunity rather than from your description of it.

The platform connects to a very large catalogue of tools. Four groups matter to a sales team, and they are worth doing in this order.

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<div class="danat-row"><b>CRM</b><span>The opportunity as it stands: stage, value, close date, contacts, notes. Say an account name and the coach knows which deal you mean and what the forecast claims.</span></div>
<div class="danat-row"><b>Call recording</b><span>Point the coach at a call instead of describing it. It reads what was actually said.</span></div>
<div class="danat-row"><b>Calendar and inbox</b><span>Prepare against what is genuinely in your week, and work the real thread rather than a summary of it.</span></div>
<div class="danat-row"><b>Meeting notes</b><span>The same raw material as a recording, for the conversations you take notes on rather than record.</span></div>
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<figcaption><b>Four groups.</b> Call recording is the one that most changes the quality of a session in the first fortnight.</figcaption>
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## Why the CRM connection is worth more than it sounds

The value is not that the coach can look up a close date. It is that the coach can see the **disagreement** between the record and what you just told it.

A deal at 80% with no confirmed budget holder, or a close date inside a month with no meeting booked, are exactly the things a coach should raise and a rep should never have to volunteer. Most of the useful friction in a coached forecast comes from that gap.

## Why call recording is worth doing first

What was said on a call is reliably different from what the rep remembers being said. Working from the transcript rather than the recollection is the fastest route to a session that changes someone's mind about the product.

If you connect one thing in week one, connect this.

## Setting them up

Integrations are configured at the account level by an administrator, not per rep. If a tool your team lives in is not connected, that is a conversation with your administrator rather than something to work around.

## Bringing the coach into ChatGPT and Claude

Your reps are already using a general assistant every day, and its output is not your methodology. The coach can be connected into those assistants so the answers come back aligned. See [ChatGPT and Claude](/docs/integrations/chatgpt-and-claude).