The glossary

Glossary

What is sales cycle length?

Sales cycle length is the average number of days a team's deals take from the day an opportunity is created to the day it closes.

Two choices that change the number

Salesforce describes the calculation as the total days it took deals to close divided by the number of closed deals, measured over the same period the business uses to track revenue. Two choices move the result. The first is the start date, which should be opportunity creation and the same for every rep. The second is whether lost deals count: calculate won and lost separately, because lost deals often run longer and hide in a blended average.

The total tells leaders how far ahead to build pipeline. The useful view for a manager is days by stage, which shows where deals wait. Most of the waiting is on a buyer step: a signer who has not seen the case, or a security review nobody started. Our deal risk guide lists that evidence by stage, and improving forecast accuracy starts from the same list.

Where 38 of 84 days go

This example is illustrative. A team's won deals average 84 days. Broken down by stage, 38 of those days sit between "proposal sent" and "verbal yes". In a deal review on a call, the manager asks each rep with a proposal out: "What does the buyer still have to do before they say yes, and who on their side does it?" Most answers come back the same. The economic buyer has not met anyone from the vendor. Reps plan one ask each for that meeting and book it before the next review. From then on the manager tracks one number: days from proposal to verbal yes on the deals where that meeting happened, set against the 38.

Where 38 of 84 days go
  • Won deals, average cycle84 days
  • Proposal sent to verbal yes38 days
Illustrative example from this entry.

Related terms

FAQ

How do you calculate average sales cycle length?

Add the number of days each closed deal took from opportunity creation to close, then divide by the number of closed deals. Use won deals for planning and calculate lost deals separately. Keep the start date rule identical for every rep.

Why is our sales cycle getting longer?

Usually because deals are waiting on a buyer step that nobody planned for, such as a new approver, procurement or a security review. Look at days by stage to find where the time goes, then check which buyer action is missing in those deals.

Is a shorter sales cycle always better?

A shorter sales cycle is not always better. A cycle shortened by discounts or by pushing buyers to close early can cost deal size and renewal. Aim to remove waiting time, the days a deal sits with no buyer action planned, and leave the buyer's own process intact.

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