The glossary

Glossary

What is a ramp-adjusted quota?

A ramp-adjusted quota is a reduced sales target for a new rep that steps up, month by month, to full quota by the end of the expected ramp period.

Setting the steps, and the common mistake

Sales ops sets the steps from the length of the sales cycle and from how long recent cohorts took to close their first deals, so the new rep can earn commission while their pipeline builds and the capacity plan does not count them as fully productive on day one.

The common mistake is to treat the ramped quota as the measure of onboarding. Revenue lags behavior by at least one sales cycle, so a rep can be at 20% of a 25% target in month two because her deals are early, or because she is not running the method. The quota cannot tell those apart. Read the deals alongside it: buyer evidence at each stage, a dated next step on every open deal, and the coached behaviors on sampled calls. Write that standard down, because people disagree more than they expect: in our call-scoring research, trained experts marking the same calls disagreed on 18% of scores. The sales onboarding guide covers the full program.

Month three of a five-month ramp

This example is illustrative. A mid-market AE on a roughly 60-day cycle carries 0% of quota in month one, then 25%, 50%, 75% and 100% from month five. In month three she is at 30% against a 50% target. Her manager opens the deals before the number: two of her four have a buyer-stated cost and a dated next step, and two have neither. The fix is a coached call on each thin deal that week, and the quota schedule stays as it is.

A five-month ramp
  • Month one0%
  • Month two25%
  • Month three50%
  • Month four75%
  • Month five100%
Illustrative. In month three she is at 30% against the 50% target.

Related terms

FAQ

How long should a ramp-adjusted quota last? A ramped quota should last about one sales cycle plus the time recent cohorts took to build pipeline. Calibrate it from your own last cohorts: when they closed a first deal and when they held most of full quota. Cycle lengths vary too much between teams for a borrowed average to fit.

Is a ramped quota the same as ramp time? A ramped quota is not the same as ramp time. The quota is a pay and planning schedule; ramp time is how long the rep takes to sell to standard. The rep can reach standard months before the quota reaches 100%.

What should a manager watch while a rep is on a ramped quota? Watch the rep's deals: buyer evidence at each stage, an agreed next step on every open deal, and the coached behaviors on sampled calls. Those move weeks before revenue does. Day one shows where that coaching starts.

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